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1. On an overall basis, how satisfied are you with Scrubs of Evans?
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2. How satisfied are you with the ease of doing business with our company?
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3. I would recommend your company to an associate.
True
False
4. Your company always keeps the promises it makes.
True
False
5. Order changes are easy to make.
True
False
6. The individuals that I interact with at your company are responsive to my needs.
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False
7. When I think of quality products and services in your industry, I think of your company first.
True
False
8. Your company listens and responds to me when I have a problem.
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False
9. I can always count on your personnel to follow up on problems to make sure they have been resolved.
True
False
10. When dealing with any of your personnel, I am always treated with consideration and respect.
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False
11. Company personnel are knowledgeable of and responsive to my business needs.
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False
12. Your company is very responsive to telephone inquiries.
True
False
13. Overall, how satisfied are you with our products?
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14. How satisfied are you with the quality of our products?
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15. Whenever a defect question arises, it is dealt with quickly and fairly.
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False
16. How satisfied are you in your dealings with our company as a business partner?
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17. I can always count on your company to meet its promises and commitments.
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18. How satisfied are you with the effectiveness with which we process your orders?
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19. Ordering from your company is an easy process.
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False
20. Yours is an easy company to deal with.
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False
21. How satisfied are you with the customer service we provide?
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22. How satisfied are you with the responsiveness of our people?
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23. Your company strives to understand my business and its needs.
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24. Overall, how satisfied are you with the value of our services?
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25. How satisfied are you with the overall performance of our service team?
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26. How satisfied are you with the delivery of our projects?
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27. How satisfied are you with the overall quality of our projects?
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Please tell us about your experience with us, in your own words:
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